Excellent people providing an unrivalled standard of service.
- A thorough recruitment and selection process including enhanced Disclosure & Barring Service checks and, in Scotland, Protecting Vulnerable Groups (PVG) scheme membership as well as comprehensive employment, personal and additional historical safeguarding references.
- A comprehensive tailored staff training and development programme
Mark WhiteControl Centre Manager
Wrixon Care has grown significantly during my 20 plus years with the company. In that time my own career has also developed, having joined as a Youth Escort/ Outreach Worker I have progressed via the roles of Team Leader, Control Room Supervisor onto becoming Control Room Manager. I lead a small , yet highly dedicated team, based at our head office in North London. We are responsible for dealing with the booking of tasks and overall control of those tasks when they become active. My team are also the ones who organise things when, occasionally there is an incident or issue that needs resolving and coordinating. The key aspect for making my role work is experience and confidence; because all the control room team have been with the business for some time they possess both, so helping to ensure we can deal with whatever is thrown at us on a daily basis.