Our Services
All operational services are offered:
365 days a year 24 hours a day
On a pre-arranged or emergency response basis
With support from a duty manager 24/7
As a tailored service to meet specific customer requirements
Services include:
Secure escort services for children and young people with criminal or welfare secure court orders:
- Secure welfare orders
- 72 hour directors’ orders
Make a booking
Our telephone lines are open 24 hours a day, please call us on 01992 44 22 44. Alternatively click the link below or use our online booking form.
Non-secure escort services for vulnerable children and young people
- Escort of absconders
- Escort to and from residential care
- Escort of unaccompanied minors
Secure hospital bed watch
- 24-hour secure supervision of children and young people with secure orders during a hospital stay
Care, supervision and support services for children and young people
- From a few hours on a one off basis to 24-hours per day to long term commissions in the home or community
- Full written reports can be provided as required
Supervised contact services
- Arranged within designated contact centres or in the community
- Liaison with the commissioning authority and full written reports provided
Welfare recovery order tasks
- Assisting with the implementation of recovery orders including the removal of children from the home and escort to placement as required
- Working with the police and other agencies
Deprivation of Liberty Safeguards (DOLS)/ Liberty Protection Safeguards (LPS)
- Assisting in recovery and transportation
- Managing security in care environments and mobility exercises
- Following MCA Guidelines and principles
Appropriate adult services
- Undertaking the role of an appropriate adult for a child/ young person
- Either as part of escort services or as a standalone service
Provision of care and support staff to work in residential units for children/ young people
- Short or long term provision
- Secure or non-secure accommodation
Support of young people entering independent living
- Short or long term provision on a regular or ad hoc basis
- Support with practical skills and assisting with developing life skills with agreed targets
Family Support Service
ACCEPTING REFERRALS FROM LOCAL AUTHORITIES AND LONDON BOROUGHS FOR FAMILIES ON THE EDGE OF CARE, REUNIFICATION AND STEP-DOWN PACKAGES
- Tailored to the individual needs of the child/family
- A person-centered approach which puts the child/family at the centre of the service
- Working, and empowering families dealing with a variety of issues/ multiple support needs including challenging behaviour; parenting skills; practical day-to-day living skills and requiring short breaks
- Provided in the home; community; educational establishment; residential setting etc
- Working with individual members or the whole family and connected persons
- Co-produced service delivery with multi-agency professionals and families
- Effective and responsive service, available for short, medium and long term pieces of work
- High quality, family focused reporting